Guide to visiting 360 Chicago

360 Chicago, formerly John Hancock Observatory, is a well-known observation deck atop Chicago’s iconic John Hancock Center.

Offering spectacular panoramic views of the city and beyond, the building showcases Chicago’s architectural marvels and urban splendor.

The John Hancock Center is a standout feature of the metropolitan skyline, with its sleek design and prominent setting on North Michigan Avenue.

The observation deck was renamed from John Hancock Observatory to 360 Chicago, which reflects its commitment to providing guests with a 360-degree view of the city.

This article covers everything you must know before booking tickets for 360 Chicago.

# 360 Chicago tickets

It is better to buy your tickets online in advance to avoid last minute disappointment.

Things to know before booking tickets

360 Chicago tickets are available online and at the attraction.

Online ticket prices tend to be cheaper than tickets at the venue.

When you buy online, you can avoid the long queues at the attraction’s ticket counters.

When you book early, you also get your preferred time slot.

Because some attractions sell a limited number of tickets, they may sell out during peak days.

Booking early also helps avoid last-minute disappointments.

Go to the ticket booking page, select your preferred timeslot, date, and number of tickets, and buy the tickets.

After the purchase, you will receive the tickets via email.

You don’t need to take any printouts.

Present your e-ticket on your smartphone at the entrance on the day you visit and walk into the skyscraper right away.

360 Chicago tickets

360 Chicago
Image: 360chicago.com

Ascend to 1,000 feet on North America’s fastest elevators in 40 seconds.

Enjoy the observation deck’s spectacular 360-degree views of Lake Michigan and the Chicago skyline.

With your ticket, you can enjoy free Wi-Fi and a refreshing drink at CloudBar.

When you arrive, you can upgrade to add the TILT (US$10), an exciting feature that offers amazing vistas of the city 1000 feet below you.

Ticket Prices

Non-Peak
Adult (12+ years): US$30
Child (3 to 11 years): US$20
Infant (up to 2 years): Free

Peak
Adult (12+ years): US$35
Child (3 to 11 years): US$23
Infant (up to 2 years): Free

Buy This Ticket

360 Chicago highlights

Check out the main attractions at this observation deck.

The main observation deck

This is where you can see the city from 1,000 feet above the Magnificent Mile.

You can also explore the interactive exhibits and displays that share Chicago highlights and history.

You can also use the Magnicity web app to enhance your view and learn more about the landmarks you see.

The Tilt

This glass platform tilts outward over the edge of the building, giving you a thrilling downward-facing view from 1,030 feet up.

This is the only one of its kind worldwide and a must-try for adrenaline seekers.

The Bar 94

This bar and lounge area offers a variety of drinks and snacks, as well as front-row seating to the city’s best views. You can relax and enjoy a cocktail or a coffee while taking in the sights.

360 chicago bar 94
Image: 360chicago.com

Opening hours

360 Chicago opens for visitors at 9 am and closes at 11 pm daily.

It remains open on weekends and public holidays.

Please note that the last entry is one hour before closing.

How long does it take

A tour of the 360 Chicago Observation Deck takes 60 to 90 minutes.

This time includes enjoying the stunning views of the city and Lake Michigan, discovering the TILT, and having some snacks or drinks at the CloudBar.

Best time to visit

The best time to visit 360 Chicago is weekday mornings, less busy than peak hours during the evenings.

During the daytime, you can clearly see the cityscape, Lake Michigan, and the surrounding areas.

Mornings are a great time to visit, enjoy the city’s architectural highlights, and feel the bright sunshine.

On the other hand, visiting at night provides an incredible view of the city lights, which creates a more dramatic and illuminated backdrop.

Try to visit on a day with good weather if you want clear views.

Frequently asked questions

Here are some FAQs about 360 Chicago.

Where can I book tickets to 360 Chicago?

You can book your tickets online or at the venue’s ticket counters. Booking early helps avoid last-minute disappointments.

What are the opening hours of 360 Chicago?

The Observation Deck opens at 9 am and closes at 11 pm daily.

Does 360 Chicago at Willis Tower have parking facilities?

Yes, it has a non-reserved parking facility at the 875 North Michigan Avenue Garage.

Is 360 Chicago accessible to people with disabilities?

Yes, it is completely accessible and ADA-compliant. There are elevators to access various levels, ramps for wheelchair users, and accessible washrooms.

Can I take photos?

Yes, photography is allowed inside 360 Chicago.

How much are the tickets?

The cost of tickets varies depending on the type of ticket you choose. The General admission ticket, which is most popular, costs $30 to $44 for adults above 12 years, and children aged 3 to 11 pay $20 to $34. Admission for children under 3 is free.

What is a Tilt and View 360 Chicago ticket?

This ticket includes access to the elevator ride to the 94th floor and one ride on Tilt, a glass platform that tilts outward over the edge of the building. Adult admission (ages 12 and up) costs $39 to $53, and tickets for children ages 3 to 11 cost $29 to $43.

Are tickets to 360 Chicago timed?

With any of these tickets, you do not have to choose a specific time to visit 360. They are untimed and valid for one year from the date of purchase.

What is TILT? What is the cost and duration of TILT?

TILT at 360 Chicago is a thrill ride that offers a unique view of the city from over 1,000 feet above the ground. It is a glass enclosure that tilts outward over the Magnificent Mile, giving a downward-facing perspective of the streets below. TILT can accommodate up to eight people at a time and lasts about a minute.

Is there a restaurant or a bar at 360 Chicago?

Yes, there is a bar called CloudBar. CloudBar is located on the 94th-floor observation deck and offers a locally inspired menu of cocktails, beers, wines, snacks, and desserts.

How long are the tickets valid?

Tickets are valid for one year from the date of purchase. You can use your ticket anytime during the hours of operation, which are daily from 9 am to 11 pm. The last entry is one hour before closing.

Are there special rates for military personnel?

360 Chicago also offers a 50% discount on general admission tickets for active-duty military personnel with valid ID. You can purchase your discounted ticket at the ticket desk on the concourse level. The discount does not apply to online purchases or other ticket types.

What to expect at 360 Chicago

Here’s what you can expect to see:

Panoramic Views

Experience breathtaking 360-degree views of Chicago and the vicinity.

The observation deck on the 94th level of the John Hancock Center offers extensive views of the city skyline, Lake Michigan, and nearby states.

The TILT

Experience the thrill of TILT, a unique feature that makes an enclosed platform slowly tilt outward.

It offers visitors an exhilarating and unique viewpoint, allowing them to see the city below as they lean against the glass.

The CloudBar

Relax and unwind at the “CloudBar” cafe on the 94th level of the observation deck.

Here, you can enjoy snacks and drinks while admiring the beautiful vistas.

Photography Opportunities

Take amazing pictures of Chicago from high above.

The floor-to-ceiling windows on the observation deck provide excellent photo opportunities.

Photo of author
Researched & Written by
Jamshed V Rajan has a rich background in writing and developing internet products and communities. In 2018, he ventured into the travel industry by founding FireStorm Internet. His first venture was TheBetterVacation.com. Since then, Jamshed has dedicated himself to learning about tourist attractions and experiences worldwide. His commitment to providing accurate and detailed information makes him an invaluable resource for travelers.